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At Remarlé®, customer satisfaction is important to us. We take pride in our products and want you to feel confident in your purchase.
Returns
We accept returns of unused, unopened products in their original packaging within 30 days of delivery.
For hygiene and safety reasons, we cannot accept returns of opened or used skincare products due to personal preference or a change of mind.
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us. We are committed to making things right and will work with you to find an appropriate solution, including a replacement or refund when warranted.
How to Request a Return
Please contact us before sending any products back.
Email: contact@remarlellc.com
Phone/Text: 215-245-6448
Return shipping costs are the customer's responsibility for ordinary returns unless otherwise agreed upon. Remarlé® will cover reasonable return shipping costs when we are responsible for an error or a defective product.
We appreciate your business and the opportunity to address any concerns.
Privacy Policy
At Remarlé® LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and protected when you visit our website, place an order, or contact us.
When you make a purchase or contact us, we may collect:
Our website service providers may also automatically collect technical information needed for website operation and security.
We use customer information to:
Payment information is processed securely through a 3rd party. Remarlé® does NOT store customers' complete credit card numbers.
We may disclose information when required by law.
Remarlé® LLC does not sell customer mailing lists to third-party data brokers.
Remarlé® LLC does not independently operate a cookie-based advertising or customer-tracking program.
However, our website is hosted through GoDaddy, and third-party services may use essential cookies or similar technologies for shopping-cart functionality, payment processing, security, and website operation.
These technologies are governed by the applicable service providers' privacy practices.
Customers may manage cookies through their browser settings and any privacy controls available on our website.
We do not send promotional communications in violation of applicable marketing laws.
We take reasonable steps to safeguard customer information and use established service providers to support secure website operations and payment processing.
No electronic transmission or storage system can be guaranteed to be completely secure.
We retain customer information for as long as reasonably necessary to process orders, provide customer service, maintain business records, resolve disputes, and comply with applicable legal obligations.
You may contact Remarlé® LLC to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
We will respond to privacy requests as required by applicable law.
Our website is not directed toward children under age 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization.
Our website may contain links to external websites, including Facebook and Instagram.
We are not responsible for the privacy practices of third-party websites and encourage visitors to review their individual privacy policies.
Remarlé® LLC may update this Privacy Policy when necessary to reflect changes in business practices, technology, or applicable laws.
Updates will be posted on this page with a revised effective date.
Remarlé® LLC
Website: https://remarlellc.com
Email: contact@remarlellc.com
Phone/Text: 215-245-6448
Delaware, United States
2026